Questions & answers

Good to know.

Where should I begin?

Start with the presence you want to create, then explore the notes. Our fragrance discovery can help narrow the collection. Recommendations are a guide to personal preference, not a guarantee.

What is Extrait de Parfum?

Extrait de Parfum is a concentrated fragrance format. Our current 50 ml collection is presented at 30% fragrance oil concentration. Concentration alone does not determine how a perfume projects or how long it wears.

How long does it last?

Our fragrances are designed for 12–18 hours of wear in Indian conditions. Actual wear time varies with your skin, the amount applied, fabric and weather. This is not a fixed wear-time guarantee.

Is fragrance discovery a sample set?

No. It is an online guide to the existing full-size collection. It does not imply that samples or a physical discovery set are currently available.

When will my order arrive?

The current shipping policy states dispatch within one working day and delivery usually within 3–5 working days in India. Weekends, holidays and courier conditions can affect timing. Shipping is free on orders above ₹999. Read the shipping policy.

Can I return or exchange a fragrance?

The current policy accepts returns for defective products and offers conditional exchanges within seven days for unused products in original packaging. Sale items are excluded. Contact us within one day of delivery for damaged, defective or incorrect items. Read the full eligibility conditions.

How should I apply and store my perfume?

Apply lightly to pulse points and allow the fragrance to settle without rubbing. Keep the bottle away from direct sunlight and heat. Avoid eyes and broken skin. If applying to clothing, test a concealed area first.

Need help with something else?

Contact the house or email info@lussozahra.com.