Privacy policy

Privacy Policy

This Privacy Policy describes how Lusso Zahra ("we", "us", "our", or the "Site") collects, uses, and discloses your personal information when you visit or make a purchase from www.lussozahra.com (the "Site") or otherwise interact with us through our services (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using the Services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory updates. Changes will be posted on this page and indicated with an updated "Last Updated" date.

Information We Collect

We collect information about you from the following sources:

Information You Provide to Us

Name, address, email, phone number
Payment and order details
Account credentials (e.g. username, password)
Any information provided through customer service communications

Information Collected Automatically

We automatically collect information such as:

Device/browser type and version
IP address and general location
Browsing behavior on our Site
Usage data via cookies and tracking technologies

Information from Third Parties

We may receive information from service providers and partners such as:

Payment processors (e.g., payment confirmation)
Analytics providers
Shipping and logistics partners

How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders
To manage your account and provide customer support
For marketing and promotional communications (with opt-out options)
To analyze and improve our services
For fraud prevention and legal compliance

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, gather analytics, and provide relevant marketing. You may adjust your cookie preferences through your browser settings.

More details: Shopify Cookie Policy

Disclosure of Your Information

We may disclose your personal information to:

Third-party service providers (e.g., IT, logistics, payment, analytics)
Business and marketing partners
Affiliates within our corporate group
Authorities or during business transactions as required by law

We do not sell or share sensitive personal information without consent.

Your Rights

Depending on your location, you may have the following rights:

Access to your personal data
Correction or deletion of your data
Data portability
Restriction or objection to processing
Withdrawal of consent

You can manage your preferences or exercise these rights by contacting us.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

Security and Data Retention

We implement reasonable security measures to protect your data, but no system is entirely secure. We retain personal information as long as necessary to fulfill the purposes described in this Policy or as required by law.

International Users

If you are accessing the Site from outside India, please be aware that your information may be processed in jurisdictions with different data protection laws.